Contact Us
We are committed to providing exceptional customer support to all our players across the UK. Our dedicated team is available to assist with account queries, payment issues, technical difficulties, and responsible gambling guidance in full compliance with UKGC regulations.
Available Support Channels
We offer multiple communication methods to ensure you receive timely assistance. Our customer service operates with strict adherence to UK data protection standards and maintains confidential handling of all player information.
| Live Chat | Available 24/7 through your account dashboard |
| Email Support | [email protected] |
| Phone Support | +44 20 7946 0958 (UK local rates apply) |
Before contacting support, please prepare your account details and clearly describe your inquiry. Our response times vary by channel: live chat provides immediate assistance, emails are typically answered within 4 hours, and phone support operates Monday through Friday, 9 AM to 6 PM GMT.
- Verify your identity using registered account information
- Provide detailed description of your issue or question
- Include relevant transaction references or error messages
- Specify your preferred resolution method
Last updated: January 28, 2026